Free shipping on orders of 100 EUR or more
This is applicable on orders to be delivered in Europe, United States and Canada!
Orders will be processed within 24 hours after your payment is received.
- Your package will usually be delivered to you within 2-5 days for deliveries within Europe, United States or Canada.
- Europe only: If you choose Express shipping, your order will be delivered to you within 1-2 days.
- For orders outside of these areas shipment can take up to 10 days, depending on the region.
Shipping costs for Europe, United States and Canada
- The Standard shipping costs for shipments within Europe have a fixed fee of 5 EUR, which enables us in providing you with faster shipment so you can enjoy your product as soon as possible. If you prefer Express shipping, the fixed fee for shipments within Europe is 10 EUR.
- The Standard shipping costs for shipments to the United States & Canada have a fixed fee of 15 EUR, due to the higher shipping costs required for faster shipment.
For orders of 100 EUR or more shipment costs will be fully paid for by us. This is applied for shipments within Europe, United States and Canada.
- Express shipping within Europe for orders of 100 EUR or more has a fixed fee of 5 EUR.
If you want to order something at our website and your country or region is not mentioned, please contact us for available options.
All shipments are insured and trackable. A signature is required upon receipt.
Please check if the product you have ordered matches the product you have received. Inform us within 36 hours of receipt when you received the wrong product or if the product is damaged due to transport.
Due to the handmade nature of the products it can occur that for certain products only a small stock is available. Despite our efforts it can occur that an ordered product is not in stock with our supplier and will have to be produced. In such cases we will notify you and you will have the option to cancel the order free of charge.